1 Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," or "your") and JilliSpin ("JilliSpin," "we," "us," or "our"), governing your access to and use of the JilliSpin platform available at jillispin.com, including all games, betting markets, promotions, and related services.
By creating an account on JilliSpin, making a deposit, or using any service on the platform, you confirm that you have read these Terms in full and agree to be bound by them. If you do not agree with any part of these Terms, you should not create an account or use JilliSpin.
These Terms are written in plain English to make them as clear as possible for Filipino players. If anything is unclear, contact JilliSpin support at support@jillispin.com before proceeding.
2 Eligibility & Registration
2.1 Age Requirement
You must be at least 21 years of age to register and play on JilliSpin. This requirement is mandated by Philippine gaming regulations and will be strictly enforced. JilliSpin reserves the right to request proof of age at any time and will suspend accounts where age cannot be satisfactorily verified.
2.2 Geographic Restrictions
JilliSpin's services are intended for use by players located in jurisdictions where online gaming is permitted under applicable law. It is your responsibility to ensure that online gaming is legal in your location before registering. JilliSpin does not accept registrations from jurisdictions where such services are prohibited.
2.3 Registration Requirements
When creating a JilliSpin account, you must provide accurate, current, and complete information including your full legal name, date of birth, valid email address, and mobile number. Providing false information during registration is grounds for immediate account closure.
2.4 Know Your Customer (KYC)
JilliSpin is required to verify your identity before processing withdrawals and in certain other circumstances. You will be asked to submit a government-issued photo ID (such as PhilSys, Philippine passport, or driver's licence) and may be asked for additional documentation. Failure to complete KYC verification may result in your ability to withdraw funds being restricted until verification is complete.
Accepted Philippine government IDs include: PhilSys National ID, Philippine Passport, Driver's Licence (LTO), SSS/GSIS ID, PRC ID, Voter's ID, and Postal ID. JilliSpin's KYC team typically completes verification within 24 hours of document submission.
3 Account Responsibilities
3.1 One Account per Player
Each player is entitled to hold only one JilliSpin account. Creating multiple accounts — whether under your own name, a family member's name, a different email address, or through any other means — is strictly prohibited. JilliSpin employs detection systems to identify duplicate registrations. Where duplicate accounts are identified, all accounts may be closed and any balances may be forfeited pending investigation.
3.2 Account Security
You are solely responsible for maintaining the security and confidentiality of your JilliSpin username and password. Do not share your login credentials with anyone. JilliSpin will not be held responsible for any loss resulting from unauthorised access to your account where such access arose from your failure to keep your credentials secure. If you suspect your account has been compromised, contact JilliSpin support immediately.
3.3 Accurate Account Information
You are responsible for ensuring that all information on your JilliSpin account is accurate and up to date. If any of your details change — particularly your email address, mobile number, or payment details — you should update your account promptly. JilliSpin cannot be held responsible for failed communications or transactions resulting from outdated account information.
4 Deposits & Withdrawals
4.1 Accepted Payment Methods
JilliSpin accepts deposits via the following Philippine payment channels: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfer, BDO Online Banking, BPI Online Banking, UnionBank Online, and Visa/Mastercard bank cards. All transactions are processed in Philippine Peso (PHP).
4.2 Deposit Limits
The minimum deposit amount is ₱100. Maximum deposit limits vary by payment method and account tier. JilliSpin may impose additional deposit limits at its discretion, particularly where responsible gaming considerations apply. Players may also set their own deposit limits through the Responsible Gaming tools in their account settings.
4.3 Withdrawal Processing
Withdrawal requests are subject to identity verification. JilliSpin processes withdrawals to the same payment method used for the most recent deposit wherever possible. The minimum withdrawal amount is ₱500. Typical processing times are:
- GCash and Maya: within 15 minutes during business hours
- InstaPay (bank transfer): within 2 hours
- PESONet (bank transfer): within 1 business day
- Visa/Mastercard: 3–5 business days
JilliSpin does not charge withdrawal fees for standard transactions. Third-party fees imposed by your bank or payment provider are outside JilliSpin's control.
4.4 Anti-Money Laundering
JilliSpin complies with applicable anti-money laundering (AML) regulations. JilliSpin reserves the right to request source-of-funds documentation for deposits above certain thresholds or where transaction patterns raise compliance concerns. Funds deposited on JilliSpin must come from payment methods legally registered in your own name.
Withdrawals will only be processed to verified payment methods registered in your name. JilliSpin does not process withdrawals to third-party accounts under any circumstances.
5 Bonuses & Promotions
5.1 General Bonus Terms
All bonuses, free bets, cashback credits, and other promotional offers provided by JilliSpin are subject to specific wagering requirements and terms. Bonus funds credited to your account cannot be withdrawn until the applicable wagering requirements have been met. Full terms for each promotion are published on the JilliSpin Promotions page and should be read before claiming any offer.
5.2 Welcome Bonus
The JilliSpin welcome bonus is available to new players making their first qualifying deposit. The offer is available once per player, per household, and per IP address. Bonus funds are credited to your account after the qualifying deposit has cleared. The welcome bonus has a wagering requirement that must be satisfied before any bonus-derived funds can be withdrawn.
5.3 Bonus Abuse
JilliSpin takes a dim view of bonus abuse in any form. This includes but is not limited to: creating multiple accounts to claim the same promotion more than once; placing low-risk bets (such as betting both sides of a market) with the sole purpose of meeting wagering requirements without genuine game risk; and exploiting promotional terms in ways clearly not intended by JilliSpin. Where bonus abuse is identified, JilliSpin reserves the right to void bonuses, void related winnings, and close the account.
5.4 Promotion Modifications
JilliSpin reserves the right to modify, suspend, or cancel any promotion at any time. Where a promotion is cancelled mid-period, any qualifying activity completed prior to cancellation will be honoured. Players will be notified of material changes to ongoing promotions via email or in-platform notification.
6 Gaming Rules
6.1 General Game Rules
All games on JilliSpin are governed by individual game rules that are displayed within each game interface. Where a conflict exists between these Terms and specific game rules, the specific game rules shall prevail in relation to that game.
6.2 Bets Placed in Error
JilliSpin is not responsible for bets placed in error due to player mistake, misunderstanding of game rules, or technical issues on the player's device or internet connection. Players are responsible for ensuring their bets are correct before confirming them.
6.3 Technical Malfunctions
In the event of a technical malfunction that affects game outcomes, JilliSpin reserves the right to void affected bets and return stakes. JilliSpin's technical logs constitute the definitive record of all game outcomes. Where JilliSpin's records differ from what a player's device displayed, JilliSpin's records will be used to determine the outcome.
6.4 Sports Betting Rules
For sports betting markets, results are determined by official event results as reported by the governing body of the relevant sport. Bets on events that are abandoned or significantly altered from their scheduled format may be voided at JilliSpin's discretion. Specific rules for each sport, including PBA basketball, boxing, and esports, are available on the relevant betting pages.
7 Prohibited Conduct
The following activities are strictly prohibited on JilliSpin:
- Using automated software (bots, scripts, or AI tools) to play games or place bets
- Colluding with other players in poker or table games to gain an unfair advantage
- Exploiting software bugs or platform errors for financial gain without reporting them
- Using the platform for money laundering or any other illegal financial activity
- Creating accounts under false identities or on behalf of another person
- Threatening, harassing, or abusing JilliSpin staff or other players
- Attempting to interfere with the normal operation of the platform
- Accessing JilliSpin from a jurisdiction where online gaming is illegal
JilliSpin's security and integrity team monitors for prohibited conduct continuously. Accounts found to have engaged in any prohibited activity will be suspended immediately and permanently closed following investigation. In serious cases, JilliSpin reserves the right to report conduct to relevant regulatory or law enforcement authorities.
8 Intellectual Property
All content on the JilliSpin platform — including but not limited to the JilliSpin name, logo, game graphics, interface designs, written content, and software — is the property of JilliSpin or its content licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the JilliSpin platform for personal, non-commercial gaming purposes only. You may not copy, distribute, modify, reverse engineer, or create derivative works from any JilliSpin content without prior written permission.
9 Privacy & Data
JilliSpin collects and processes your personal data in accordance with its Privacy Policy. By creating an account, you consent to JilliSpin's data collection and processing practices as described in the Privacy Policy.
JilliSpin will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification services, and regulatory bodies as required by law or necessary to operate the JilliSpin service. Full details of how JilliSpin handles your data are set out in the Privacy Policy.
10 Limitation of Liability
JilliSpin provides the platform on an "as is" and "as available" basis. While JilliSpin makes every effort to maintain platform availability and game integrity, no guarantee of uninterrupted service is made.
To the maximum extent permitted by applicable law, JilliSpin shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to losses arising from technical failures, delayed transactions, or unavailability of games.
JilliSpin's total liability to any player in connection with the platform shall not exceed the amount of funds held in that player's JilliSpin account at the time the claim arises.
11 Account Termination
11.1 Voluntary Closure
You may close your JilliSpin account at any time by contacting customer support. Upon closure, any remaining balance will be refunded to your verified payment method after deduction of any pending bonus amounts that have not yet been released. Bonus funds that have not met wagering requirements will be forfeited upon voluntary account closure.
11.2 Closure by JilliSpin
JilliSpin reserves the right to suspend or permanently close your account at its discretion, including but not limited to cases involving: breach of these Terms; suspected fraudulent activity; failure to complete KYC verification; account inactivity exceeding 12 months; or at the request of regulatory authorities.
11.3 Inactive Accounts
An account is considered inactive if no login, deposit, or bet has occurred within 12 consecutive months. JilliSpin will notify you by email prior to applying any inactivity policy. Inactive account balances will be safeguarded in accordance with applicable regulations.
12 Responsible Gaming
JilliSpin is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion.
If you feel that your gaming is becoming a problem, JilliSpin encourages you to make use of these tools or to contact our support team to discuss options. Full details of JilliSpin's responsible gaming approach are available on the Responsible Gaming page.
Gambling should always be a form of entertainment. If it ever stops being fun, that's a sign to step back. JilliSpin's responsible gaming tools are available 24/7 through your account settings. No questions asked.
13 Governing Law
These Terms and Conditions and your use of the JilliSpin platform are governed by and construed in accordance with applicable Philippine law. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Philippines, unless otherwise required by applicable gaming regulatory frameworks.
JilliSpin operates under a valid gaming licence issued by the appropriate Philippine gaming regulatory authority. Licence details are available on request from our support team.
14 Contact Us
If you have questions about these Terms and Conditions or need clarification on any point, JilliSpin's support team is available 24/7 and happy to help.
- Email: support@jillispin.com
- Live Chat: Available on the JilliSpin platform after login
- FAQ: Visit the FAQ page for answers to common questions
These Terms were last updated on 1 January 2025. JilliSpin reserves the right to update these Terms at any time. Players will be notified of material changes via email before they take effect.